Contact information

Contact Us

We’re happy to help!

You can reach us by:

• Email: houseofxo.shop@gmail.com

• Live Chat: available on this site when an agent is online

Please note that live chat is not continuously monitored. I strive for a work/life balance, and notifications do get missed. If I am not available, please leave a message or contact me via email.

For email inquiries, please include your order number when applicable.
We aim to respond within 1–3 business days, excluding weekends and holidays.

For questions regarding shipping timelines, returns, or refunds, please review our policies, as many common questions are answered there.